Refund policy

Refunds and exchanges:

To ensure transparency and clarity, we would like to outline our policy regarding refunds and exchanges:

  • Refunds and Exchanges: We do not offer refunds or exchanges for any items. This policy is in place to maintain consistency and fairness for all our customers.
  • Product Quality Assurance: We aim to inspect all products to prevent issues before dispatch.
  • Damaged Items: In the unlikely event that your item arrives damaged, please contact us. We will promptly address the issue and find a suitable resolution.
  • Product Descriptions and Policies: We encourage our customers to carefully review product descriptions and our refund policy before placing an order. Any changes or updates to products will be clearly stated in the description.
  • Customer Responsibility: As a customer, it is your responsibility to familiarise yourself with our policies and product information. Failure to do so may result in complications for oneself.
  • Customer Support: Should you have any questions or concerns, please do not hesitate to contact us via email. 

Thank you for choosing Hayaat, happy shopping!